Frequently Asked Questions
GENERAL
Q: Where are your surf lessons located?
A: We teach at some of Kona’s most beautiful and beginner-friendly surf spots. Exact locations vary with ocean conditions to ensure safety and the best experience. Directions will be provided in your booking confirmation.
Q: Do I need any surfing experience?
A: Not at all! Most of our guests are first-time surfers. Our instructors specialize in teaching beginners and will guide you step-by-step until you’re riding your first wave.
Q: What ages can participate?
A: We welcome surfers of all ages. Group lessons are ideal for ages 10 and up, while children as young as 5 can participate in private or tandem lessons with a parent. There is no upper age limit as long as you are comfortable in the water.
Q: Do I need to know how to swim?
A: Basic swimming ability and comfort in the water are strongly recommended. For new or low confidence swimmers, we suggest a private or tandem lesson where our instructor gives you one-on-one attention.
BOOKING & PRICING
Q: How do I book a lesson?
A: You can book directly through our website gosurfhi.com or call (808) 854-5902, Early booking is recommended, especially during peak travel seasons.
Q: What types of lessons do you offer?
A:
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Group Lessons (4:1 ratio) ~ Fun and affordable way to learn with others.
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Semi-Private Lessons (2:1 ratio) ~ More personalized attention.
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Private Lessons (1:1 ratio) ~ Fastest way to learn and improve.
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Keiki & Family Lessons ~ Tailored for children and families wanting a safe, fun introduction.
Q: What’s included in the lesson price?
A: Surfboard, leash, rash guard or surf shirt, reef-safe sunscreen, and expert instruction are included. Just bring your swimwear, towel, water, and a smile!
Q: Do you offer gift certificates?
A: Yes! Surf lessons make unforgettable gifts for birthdays, anniversaries, holidays, and special occasions.
LESSON DETAILS
Q: How long is each lesson?
A: Lessons typically last 2 hours. This includes safety instruction, time on land for practice, and plenty of time in the water to catch waves.
Q: How many waves will I get?
A: That depends on conditions, but most students catch 8~12 waves in a standard lesson. Our smaller class sizes ensure you get more rides than at large “surf schools.”
Q: What should I wear?
A: Swimwear you’re comfortable in, plus a rash guard or surf shirt (we provide one). Sunscreen (reef-safe) and water shoes are optional.
Q: Can my family/friends watch?
A: Absolutely! The beach is a beautiful place to hang out, take photos, and cheer you on.
SAFETY & OCEAN CONDITIONS
Q: Is surfing safe for beginners?
A: Yes. Your safety is our top priority. Our instructors are trained, CPR/First-Aid certified, and highly experienced in Kona’s ocean conditions. Lessons are always held in safe, beginner-friendly surf zones.
Q: What if the surf is too big or weather is bad?
A: We monitor ocean conditions daily. If conditions are unsafe, we’ll reschedule your lesson or issue a refund. Your safety always comes first.
Q: What if I’m nervous about the ocean?
A: You’re not alone! Many of our guests are trying surfing for the first time. We start in calm, shallow water and move at your pace.
POLICIES
Q: What’s your cancellation policy?
A: Cancellations made at least 24 hours before your scheduled lesson will receive a full refund. Last-minute cancellations made by guests are rarely charged if due to unexpected circumstance, we just want our time to be valued as well as yours. During 'Flat Days' (No waves) or unsafe ocean conditions we provide full refunds.
Q: Do you take photos or videos during lessons?
A: Yes! We can capture your surf session so you can relive the moment. Ask about our photo/video packages when booking.
Q: Do you offer group rates or special events?
A: Yes, we can arrange lessons for birthday parties, bachelor/bachelorette groups, corporate outings, or team-building. Contact us for custom pricing.
TRAVEL & SEASONAL INFO
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Q: When is the best time of year to surf in Kona?
A: Surfing is great year-round, but conditions are typically calmest and most beginner-friendly in the summer months (May~September). Winter brings bigger waves, but we’ll always find safe, fun spots for learning.
Q: What time of day is best for lessons?
A: Morning lessons are best ~ the ocean is usually calmer and winds lighter. Afternoon lessons are also available depending on conditions.
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